 |
appraisal training - how to run an appraisal system,
use of competencies-if appropriate, running an appraisal
interview |
 |
performance management 2
– managing under-performance and sickness absence |
 |
business / service planning |
 |
presentation skills |
 |
change management |
 |
project management |
 |
coaching and counselling |
 |
quality and performance
management |
 |
customer care –
details of the complete self-use training package |
 |
risk management |
 |
development centres - devising and running |
 |
service / business planning |
 |
industrial relations issues, e.g. discipline and grievance
handling etc. |
 |
strategic/business planning
and marketing |
 |
leadership and motivation |
 |
supervisory skills training |
 |
negotiating skills training – one, two, and
three day intensive courses |
 |
team building and leadership |
 |
‘people’ management for line managers |
 |
training and development |
 |
performance management 1 – an organisational
perspective |
 |
training for trainers and
presentation skills etc |